this post was submitted on 29 Jan 2025
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Something disheartening about going to the service desk and asking for directions to some swimmers marked as In Stock online, and the worker saying it's likely that I can't find them because every single size of that item (except 3XL) has been shoplifted.
This is Big W QV and they must get slammed by theft. He was already dealing with someone walking behind the counter and pocketing boxes of Pokémon cards and had walked over to me with a handful of discarded packaging from toys that had obviously been lifted as well.
I mean it's not nappies and baby formula getting pinched.
Not a whole lot of sympathy for Big W. I'd like to check how consistently they pay super and penalty rates before I worry about their instore shrinkage.
I worked for Big W a while ago and from personal experience employee theft can be a problem. I remember they had a copy of Mafia 2 for PC in storage out the back. Perfectly good stock that just wasn't available for sale. So I took the CD and the manual with the CD key and added it to my Steam account.
It fucked me over as a paying customer, which is my main concern. Lol.
Companies should have to compensate you at a 1:100 ratio for even the slightest inconvenience. Did they waste your time by not having the item in stock? You're legally allowed to take 100x the value of the time from the store