this post was submitted on 19 Dec 2023
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Comcast says hackers stole data of close to 36 million Xfinity customers::Hackers exploited a known but unpatched flaw, allowing hackers access to the sensitive information of almost 36 million Comcast customers.

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[–] crumpted@sopuli.xyz 48 points 11 months ago* (last edited 11 months ago) (3 children)

Basically this data included customer details on 36 million customers, and Xfinity only has 32 million active customers...

They've already admitted it includes all plaintext customer details (names, address, last 4 SSN, etc.), and their password hashes, but no info on what hashing function was used to make them, or if they were salted.

This is just what they've admitted. Who wants to place bets on whether they also got all the customer data that shouldn't be legal to collect, but is e.g. browsing habits, traffic analysis, user/household metadata?

[–] inspxtr@lemmy.world 5 points 11 months ago (2 children)

They don’t seem to allow account deletions. Does it mean that this could include accounts that they still keep but people don’t use their services anymore?

[–] crumpted@sopuli.xyz 3 points 11 months ago

It could be account information from partnerships e.g. bundles, old customers, subsidiary companies, or something else entirely.

Your guess is as good as mine.

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