this post was submitted on 25 Apr 2024
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[–] joelfromaus@aussie.zone 38 points 5 months ago (4 children)

Regarding how bad BattleState Games are; I changed my email address a while back and because I have no access to the old address I cannot update my BSG account to the new address. I’ve spent months in contact with BSG and supplied them with everything short of a DNA sample but they will not update the address.

I can still access the account, but not the game, and there is no way to update the address without going through BSG support. I’ve also spoken out on their forums amongst others with the same issue with no response from BSG.

I bought 2 Edge of Darkness editions (one for my ex-partner) and yet I cannot play the game at all. Fuck BSG, good game, dogshit company.

[–] azalty@jlai.lu 5 points 5 months ago (1 children)

I feel like they use the email address as a primary key in their database and need to copy an account and duplicate it to set it to another mail.

It’s the only possible explanation I see as to why they don’t let us do it.

[–] joelfromaus@aussie.zone 3 points 5 months ago

It’s either that or something to do with combating RMT and multiple account creation for hacking accounts.

Either way it’s funny that out of the few companies I’ve had to go through this with only BSG has been so painful.

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