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What industry secret are you aware of that most people aren't?
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I think it's equally true for product companies. Do you know how hard it is to get a company to prioritize bug fixing over feature work? Shy of a user revolt, or a friend of the CEO reporting an issue, bugs are almost always second priority or lower.
I’d say this strongly depends on the industry.
In an entertainment or ad sales product, I’d completely agree with you.
In a medical or financial product, the bug will take precedence.
You wish it was like that in the medical industry, but it absolutely is not
I work in the medical industry. Any software that controls any device or reports any data used in the OR is absolutely treated this way.