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911 calls routinely being put on hold, staffing turnover too high. (youtu.be)

submitted 3 days ago by Idontopenenvelopes@lemmy.world to c/toronto@lemmy.ca

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Toronto 911 dispatcher turnover is over 20%. Most 911 calls get put on hold when seconds count. Been going on since 2017. Paramedic service is understaffed relative to the 5million daytime population.

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