Sync for Lemmy

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Anybody figure out restore purchases from Google Playstore? (lemmy.world)

submitted 9 months ago* (last edited 9 months ago) by CRS_Customer@lemmy.world to c/syncforlemmy@lemmy.world

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Switched phones and upgraded Android OS. Same Google account, released purchase from old phone, uninstalled from old phone. Still no luck. It's been a couple of weeks. Any help is greatly appreciated. Thanks!

Edit:

SOLVED!

Seems if you go to purchase it again through the app you'll find a restore instead of purchase available. Seems restore under settings is having issues. Best of luck.

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[–] wander1236@sh.itjust.works 4 points 9 months ago (1 children)

If you tap the subscription option you originally purchased, Google will show an "already purchased" error and then Sync should recognize your Ultra status.

[–] CRS_Customer@lemmy.world 3 points 9 months ago (1 children)

This did it! Thanks so much. On my end I didn't see an error, but instead of "purchase" it said "restore". Guess the other restore option under settings isn't playing well with the play store right now?

Thanks again!

[–] wander1236@sh.itjust.works 3 points 9 months ago

I'm not sure what's wrong with the restore button, but it's never worked for me.

[–] Gallardo994@sh.itjust.works 1 points 9 months ago (1 children)

What helped me personally was: add the exact same Lemmy account which was active when you purchased Sync, and restore from its settings.

[–] CRS_Customer@lemmy.world 1 points 9 months ago

Definitely on the same Lemmy account, still no luck. Appreciate the input. Thanks!

[–] jeena@jemmy.jeena.net 1 points 9 months ago (1 children)

For me it was "Settings -> Other -> Restore purchases" after pressing it it was restored because I was logged in into the same Google Account on my phone as on the old phone.

[–] CRS_Customer@lemmy.world 1 points 9 months ago

No luck, sadly. Getting, "no purchases found." I appreciate the advice.