This is the best summary I could come up with:
Russian diplomats were a key part of Mr Putin's team, helping resolve territorial disputes with China and Norway, leading talks on deeper co-operation with European countries, and ensuring a peaceful transition after a revolution in Georgia.
But as Mr Putin became more powerful and experienced, he became increasingly convinced he had all the answers and that diplomats were unnecessary, says Alexander Gabuev, the director of the Carnegie Russia Eurasia Center, who is living in exile in Berlin.
A year later, when Russia invaded Georgia, Moscow's Foreign Minister Sergei Lavrov reportedly swore at his UK counterpart, David Miliband, asking: "Who are you to lecture me?"
In 2009, Mr Lavrov and the then-US Secretary of State Hillary Clinton pressed a giant red "reset button" in relations, and the two countries seemed to be building co-operation - especially on security issues.
But it soon became obvious to US officials that their Russian counterparts were simply parroting Mr Putin's growing anti-Western views, says Ben Rhodes, deputy national security advisor to former US President Barack Obama.
Mr Bondarev, who used to work for Moscow's mission to the UN in Geneva, recalls one meeting where Russia blocked all proposed initiatives, prompting colleagues from Switzerland to complain.
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