this post was submitted on 22 Aug 2024
797 points (98.9% liked)
Technology
59288 readers
3774 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
XPS aren't business machines, just premium consumer machines. They aren't built to the same standard, as would honestly be expected given they cost less. I've had my own bad experiences with an XPS laptop and wouldn't buy one again. Too many compromises in the name of being thin and lightweight.
To be honest I was more suggesting second hand machines where warranty from the OEM isn't really a consideration.
I think you will find most OEMs don't really care about customer support unless you are a business. HP, Asus, and friends all have their own horror stories. There are only a few companies like Framework I actually trust.