this post was submitted on 01 Sep 2024
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A Boring Dystopia
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Regardless of how shitty the company is, nothing give you the right to take out your frustration on a total stranger who has done nothing to you. Tbh, I find it very strange. The person in the chat is likely just trying to help you, and you're making their job a lot harder.
Customer service jobs fucking suck. A lot. They're probably not even being paid enough for the basic job requirements, let alone getting interrogated/condescended to/yelled at, which they probably experience multiple times per day.
You gain nothing from behaving that way, except to make yourself feel better at the expense of some poor person who's trying to get by, just like everyone else. There are much better ways to take out your frustration.
edit: a few words
Ya
Those who’ve used LLMs like ChatGPT would wonder why “bots” are taking multiple minutes to reply
a total ~~stranger~~ bot. Seriously, I do not think those are hard asks. I am being condescend to and forced to spend over an hour in the system that they designed. Don’t hate the players, hate this boring dystopia.
You have presented no evidence that they're a bot. But whatever makes you feel better about it, I guess.
It's obviously understandable that you'd be frustrated by this boring dystopia. Many are. Fucking constantly. You are by no means special in that regard. The problem is that you have so little control of your emotions that you willingly take it out on an innocent person.
No one is forcing you to behave that way; that is all on you. There is a way to express your concerns to a CSR while also being respectful and polite. That's not exactly a hard ask, either.