this post was submitted on 01 Sep 2024
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A Boring Dystopia

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[–] gianni@lemmy.ca 5 points 4 weeks ago (1 children)

How is that the fault of the individual providing customer support who is likely making minimum wage? What can they realistically do about it?

This is the equivalent of cussing out the person working the drive-through at McDonalds because corporate raised the prices…and then telling everyone about it.

Your anger and frustration is valid. What AT&T did is shitty. How you handled these feelings was a bit cruel and could use some reflection and improvement.

[–] distantsounds@lemmy.world -5 points 4 weeks ago (1 children)

Please point to the part where I cussed someone out, and to the unreasonable questions I made.

[–] gianni@lemmy.ca 7 points 4 weeks ago (1 children)

Forcing someone, who is being paid to help you, to listen to your angry manifesto and then responding passive aggressively to them is a dick move in my books.