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Gearbox CEO Randy Pitchford says his hopes on Epic Store were 'overly optimistic or misplaced'
(www.tweaktown.com)
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I've also run into a few issues with the epic games launcher (i.e. game wouldn't patch, so I had to reinstall the launcher. Having to reinstall a game because the launcher doesn't see it anymore, launcher is slow, etc.) which is why I use the Heroic launcher.
I’ve heard a lot about Heroic but honestly never looked into it. Not that I’m old or anything but it reminds me of Trillian from back in the day.