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Ticketmaster to be investigated by watchdog over 'dynamic pricing' of Oasis tickets (www.lbc.co.uk)

submitted 2 months ago by Emperor@feddit.uk to c/unitedkingdom@feddit.uk

26 comments fedilink hide all child comments

The UK's competition regulator has launched an investigation into Oasis ticket sales after widespread complaints over pricing.

The investigation is also set to include a wider probe into how "dynamic pricing" was used during the sale.

Ticketmaster's dynamic pricing meant that when reunion tour tickets went on sale, prices would rise in-line with demand.

The 90s Brit rock icons announced two extra Wembley Stadium shows as part of their 2025 UK tour on Wednesday, after "phenomenal demand" for tickets left many fans empty handed during the main sale on Saturday.

Tickets for the band's tour went for up to £350 per ticket, around £200 more than had been advertised.

In response to widespread uproar over pricing, the Competition and Markets Authority (CMA) today announced it has launched an investigation.

The CMA confirmed it is now scrutinising whether the sale of Oasis tickets by Ticketmaster may have breached consumer protection law.

The probe follows Oasis' comments hitting out at Ticketmaster's pricing policy, with many fans pay over the odds to secure access to the tour.

In an apparent response to the anger about dynamic pricing, they say tickets will be sold by a 'staggered, invitation-only ballot process'.

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[–] GiveOver@feddit.uk 24 points 2 months ago (1 children)

Spent ages in the queue and had tickets in my basket but I just couldn't face £350 per ticket. Fuck Oasis, I don't believe for a second that they were unaware of their own ticket prices. How can they complain against touts and scalping when that's exactly what happened here.

[–] Emperor@feddit.uk 4 points 2 months ago (1 children)

They claimed it was there to deter touts but they just ended up charging more.

[–] br3d@lemmy.world 8 points 2 months ago

Apparently the surge pricing reflected what touts would have charged. Makes you want to grab somebody and shout HOW IS THAT A JUSTIFICATION?! Yeah, and if somebody steals a car they'll sell it to me cheaper than the dealer - so it feels like TM logic means the dealer should sell it to me cheaper too because that's what the black market is priced at?