this post was submitted on 14 Sep 2024
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Microsoft parody (lemmy.zip)
submitted 2 weeks ago* (last edited 2 weeks ago) by possiblylinux127@lemmy.zip to c/linux@lemmy.ml
 

I am a certified Linux user with almost 10 years of experience.

Please run the following command in a terminal:

sudo apt update && sudo apt upgrade -y

Let me know if this fixes your issue

- certified Linux expert

(I'm making fun of the 25 year Microsoft veterans on the support page that tell users to run SFC /scannow)

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[–] promitheas@programming.dev 128 points 2 weeks ago (5 children)

Yea, why are Microsoft forums so bad? I have to use them sometimes as I work in IT and all our PCs run windows. Googling often leads me to their forums. The forums rarely lead me to a solution however

[–] ImplyingImplications@lemmy.ca 61 points 2 weeks ago (2 children)

Hello,promitheas

Welcome to Linux Community.

It sounds like you are experiencing some quality issues using Microsoft forums, could you please provide some details to let us assist you better:

1->General System Information: Could you provide some details about your PC's hardware specifications? Specifically, the processor, amount of RAM, and the graphics card you are using.

2->System File Check: When you say you automatically checked system files, did you use the built-in System File Checker (SFC) tool? Did it report any issues, or did it indicate that everything was fine?

3->Event Viewer: In the Event Manager, can you provide more specific details about the critical errors you see? For example, the exact error messages and any associated error codes.

Have you researched the specific error messages you found in the Event Manager (e.g., Application Error, Application Hang, Windows Error Reporting, DbxSvc, DistributedCOM, nvlddmkm)? Understanding these errors can often provide clues about the root cause of the problem. In the meantime, are you getting a blue screen on your device, and if it's convenient, try to see if a small dump file has been generated in the corresponding path, which you can upload and share with me-<Read small memory dump files - Windows Client | Microsoft Learn>

4->Cooling and Hardware Issues: Have you noticed any unusual temperature increases while running games or any other hardware-related issues like unusual fan noises or system freezes?

5->Rollback to Previous Windows Version: If the issue started immediately after switching to Windows 11, have you considered rolling back to your previous Windows version temporarily to see if the crashes persist?

The five points of detail above are intended to give me a better understanding of the situation so that I can give potential advice and solutions.

Best regards,

ImplyingImplications |Microsoft Community Support Specialist

[–] Pika@sh.itjust.works 36 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Man that post is about three or four paragraphs too long to be any Microsoft form advisor post.

Usually it's a "Welcome to the forum, please run an update and sfc /scannow and try safe mode then clean install" then ghosting when you update saying it doesn't work

I mean it's just copy and paste boilerplate and has nothing to do with the problem so I think it's pretty accurate...

[–] promitheas@programming.dev 4 points 2 weeks ago

Oh man, this is fairly accurate

[–] juergen@lemmy.sdf.org 57 points 2 weeks ago (1 children)

They are, however, aces at reiterating the problem.

[–] MonkeMischief 3 points 1 week ago

All those "active listening" skills to trick people into thinking you're paying attention or care. Lol

[–] otter@lemmy.ca 20 points 2 weeks ago

I end up using some blog post when that happens because the forums make no sense

[–] Orbituary@lemmy.world 16 points 2 weeks ago

Because the market share is so big, everyone can use it, and everybody wants a fucking participation prize.

[–] jbk@discuss.tchncs.de -4 points 2 weeks ago

maybe because a huge fraction of users wouldn't understand more advanced tutorials, or it'd be just too much effort