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Virgin Media Warns UK Broadband Users Not to Switch Routers Off at Night - ISPreview UK
(www.ispreview.co.uk)
this post was submitted on 18 Sep 2024
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Yep, after moving from Germany to the UK I was pretty surprised that in the UK you’re not supposed to get this kind of information from your ISP.
In Germany you can get your own DSL/cable/fibre modem and your ISP has to give you the necessary information to get these devices into their network.
Wait, do you mean, it's illegal to ask for it?
In my case, it just depends upon the ISP's policy.
In fact, with the current ISP, even though they provide their on modem (copper line), it has a pure bridge mode available, which I can connect to my other router and have fun looking at those packets with full transparency and the tech even went ahead and explained to me what I messed up, before resetting the modem for me, when I did use the bridge mode.
Not illegal, but the ISPs are seemingly under no obligation to give you those details. In Germany, there’s the “freedom of routers” embedded in the telco law. So they HAVE to give you everything you need to get your custom router online via their wire/fibre.
Bridge mode is just using the ISPs router and bridge that into your router. It’s not the same - you still need the ISP’s access device instead of just yours.
OIC, so, same as here. Germany seems to be having pretty well made laws in these cases.
Except that it is a layer 2 bridge and I couldn't connect to the network directly, either way, because their line is copper ^[
] and consumer routers/modems are usually RJ45/RJ11.
See, in Germany you can buy your own cable modem or fibre endpoint and connect that to the copper wire/fibre line.
I feel like we can do the same in other places too.
It just doesn't make much sense for me to buy one of those, considering I don't expect to be using a copper endpoint anywhere else I go.
I probably will get my own Fiber modem when viable (as in, I get a provider that doesn't force their own modem on me).
The major Fibre player here, requires use of their modem, of which, even the WiFi password can only be changed using their Android app. Said app connects to the internet and most probably tells their systems the new password to change to (which would of course, be in plain text), which then remotely changes the WiFi password.
Most probably, other major ones do the same.
There are some smaller players (probably Tier2/3 ISPs), which would let us have our own modems after enough effort, so I'd probably go with one of those.
Most providers in the US allow it too. It's great that Germany has it enshrined in law, but in practice it's not the exception.
It's been allowed everywhere I have ever lived in the US.
The issues you'll run into is they get all stupid about it if your service ever goes down. They'll always blame your router/modem first. (Literally the entire neighborhood could be down and they'll act like it's something specific to your device). Sometimes they try to charge an install fee or a connection fee or other dumb shit.
I think their are local laws that require them to allow byod too. It depends on your area though.
It's only Virgin Media to my knowledge who does this.
Most of the other providers are happy for you to use anything that works properly for VDSL or FTTP.
Most FTTP providers fit an ONT that puts the connection back into an RJ45 ethernet connector.
Then you connect to the provider using PPPOE. Anything past the ONT, you can do whatever you like.
Here is literally no different.