this post was submitted on 24 Sep 2024
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[–] son_named_bort@lemmy.world 12 points 1 month ago (1 children)

Even if you do speak to a representative, most of the time they can't help you because they're only trained to help solve issues that can be solved online.

[–] I_Has_A_Hat@lemmy.world 3 points 1 month ago

Most of the time they are third party companies hired out by the main one who have literally zero ability to resolve your issue.