this post was submitted on 07 Oct 2024
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No Stupid Questions

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This past weekend, my laptop decided it's had enough and has given me the blue screen of death. I've put it in recovery mode, tried to reinstall windows, the works, and it refuses. I have no idea why. I was logged on, looking something up, and it went kaput. I wasn't downloading anything, the computer was in it's sleeve prior, not too wet, cold, hot, etc. Battery is fine, the laptop it's self is maybe two years old.

My understanding is that Linux is a kind of system that you download the components to a USB or what not and then install it on your machine. Is that something I could do in this case? Or do I need to take it somewhere?

Edit: it seems I may have to check if it's a hardware problem. The error code is Bad_system_config_info, but it changed to something else at one point but I didn't write that one down. :(

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[โ€“] Brkdncr@lemmy.world 5 points 4 weeks ago (1 children)

What laptop vendor? Most vendors have a hardware tester that you put on a usb and test for hardware issues.

Same for windows. You can download windows usb creator utility and use it to reinstall windows from scratch.

[โ€“] 2ugly2live@lemmy.world 2 points 4 weeks ago (1 children)

It's a cheap hp laptop. I was in a pickle when I needed it and I've paid the price. ๐Ÿ˜ญ

[โ€“] Brkdncr@lemmy.world 2 points 4 weeks ago (1 children)

Yeah get on their website and see if you can find the usb tool. Should at least tell you the problem.

It could be something easy like a bad stick of ram that you can just pull out.

[โ€“] 2ugly2live@lemmy.world 1 points 4 weeks ago

I'll give that a try. Thank you!