this post was submitted on 08 Oct 2024
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Privacy

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[–] Fredselfish@lemmy.world 6 points 1 month ago (2 children)

Yeah but still should be illegal. I mean this AI is listening and gathering information about the customer while discussing private banking matters.

[–] Flocklesscrow@lemm.ee 2 points 1 month ago

100%

And how long (as if it isn't already) before the same systems transition to healthcare? AI wants to know all the salacious details, baby.

[–] Jakeroxs@sh.itjust.works 2 points 1 month ago

It really depends on how it's being stored and used, like the other commenter mentioned, it's standard practice in banking/Brokerage industry to record all calls for training/litigation/coaching.