this post was submitted on 11 Oct 2024
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It's not really a lot of hoops to jump through, and this seems to be standard practice by DHL, UPS, FedEx and others, over here.
I actually appreciate getting the options on delivery day. E.g. I usually get to choose what collection point they leave the package at (so I can pick a spot I pass by going home from work or whatever), or if I want them to come back the next day, or have it dropped off at my office (not always an option, kinda seems to depend on how stressful a day the driver is having). I certainly prefer it to risk having the package stolen, then reporting, waiting for a new delivery..
Of course, if the package is large, heavy or otherwise unwieldy it might be a pain not having it delivered directly to the door, but if I'm expecting such a thing I try to be home to accept delivery.
Call it what you want; anyone who changed their policy would go bankrupt overnight as they lost 95% of their sales volume, because no one else does that silly nonsense.
You're free to waste time going to pick up "deliveries", and this has more or less always been the case. But that's a dealbreaker for the vast majority of the population, because no other competitor will pull that nonsense.