this post was submitted on 11 Oct 2024
411 points (98.8% liked)
Technology
59422 readers
2978 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Right, and we're talking about iPhones here, so Apple has certainly done the math on whether paying for the signature service costs more than buying insurance on the item.
As a customer, I don't particularly care which they do. When I order things from smaller retailers, I usually have to sign. When I order from larger retailers, I usually don't. Either way, I have never had a stolen package, and if I did, I'm confident I could report it and get a new one sent out quickly. If I had packages stolen frequently, I would expect the retailer to get suspicious and require signature and photo to make sure I'm not the one stealing them or something.
Apple don’t deliver their own parcels, at least in the UK, so that’s all on the courier. I was more referring to buying on contract from carriers anyway as this is also how they’re delivered and it’s the delivery companies that give drivers like 30 seconds per drop because they make more money delivering more parcels so it’s likely cheaper.
Right, and my point is that the carrier probably sells enough phones that insuring them could end up being cheaper than requiring a signature. So whether you buy from Apple or your local carrier probably wouldn't matter, they'll just mark it as a loss and send a new one.
And since the insurance is probably with the courier, the courier is the one that decides if a faster delivery is better than fewer stolen packages.