this post was submitted on 25 Oct 2024
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So far they haven't shown any form above declined. In fact the actually just decided to separate from being an official Samsung repair partner, because Samsung was trying to dictate how much they were charging for the repair costs and were actively hinderings efforts regarding repairing Samsung products, so they decide that Samsung wasn't aligned with their programs values and decided to drop the program. This doesn't mean that they dropped how to repair Samsung devices, it just means that they no longer offer second party access to Parts it's now third party and Samsung themselves aren't providing the repair manuals anymore (not that they really did in the first place)
While I find their tools pretty steep in pricing, there's still nowhere near cost of doing it through Apple or Samsung
Thanks for the informed context -- I think my brain is just predisposed towards seeing such efforts as disingenuous, but I should learn to criticize companies after they do bad things, and not before.