this post was submitted on 10 Jun 2023
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Lemmy Support

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Support / questions about Lemmy.

Matrix Space: #lemmy-space

founded 5 years ago
MODERATORS
dessalines@lemmy.ml
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Pending Community Subscriptions (beehaw.org)
submitted 1 year ago* (last edited 1 year ago) by Torty@beehaw.org to c/lemmy_support@lemmy.ml
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This is probably just a lack of fundamental understanding on my part but some communities I want to subscribe to; I'll hit the sub button, it won't change status for a while, I'll refresh and it'll say "Subscribe Pending"

A couple communities have been stuck like this for a day or so now. But other communities I'll mash the sub button a bit more then it'll switch over to "Joined"

Can communities be setup such that subscribers have to be approved by a comm mod or has my subscription request fallen into the void on the backend somewhere and I should try to subscribe again?

Thanks for any clarifications about this!

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[–] Lionir@beehaw.org 3 points 1 year ago (1 children)

It sent your password reset email just fine.. I can see you were also approved and should've gotten an email for that. Are you trying to put a password that is more than 60 characters long?

[–] slashzero@hakbox.social 2 points 1 year ago* (last edited 1 year ago) (1 children)

Dude, you are a rockstar! No, just a shorter password. It's just not saving on the reset password page. One thing to consider is that I used a gmail address, and from my own experience on my instance gmail causes some issues.

Would be great to finally get this resolved though. I will look for your reset email and try it again.

Same result, the new password never saved, just a spinning loading icon once the button is clicked.

[–] Lionir@beehaw.org 3 points 1 year ago (2 children)

I've just tried the link and managed to reset your password. Obviously, I will not share that password because I can't verify your identity but I'd recommend trying the "forgot password" button again. If it still doesn't work, I'd recommend checking your browser settings and/or trying a private window or something of the like to avoid possibly problematic extensions.

[–] slashzero@hakbox.social 3 points 1 year ago* (last edited 1 year ago)

One more thing I noticed: beehaw.org is still using 17.3.0 for both the backend and UI. I wonder if that has something to do with the fact I can't save my new password?

I believe @ruud@lemmy.world had mentioned there were some fixes for emails in a newer version. lemmy.world and lemmy.ml are using

  • UI: 0.17.4-rc.4
  • BE: 0.17.4-rc.1
[–] slashzero@hakbox.social 2 points 1 year ago

OK, I tried the forgot password flow again, and this time opened the reset password link in Chrome in an incognito window. I still had the same result, where the save button turned to a loading icon and never completed.

Looking at the network tab I'm not seeing a request I can trace when the save button is clicked, which could indicate something server side going on, maybe?