this post was submitted on 24 Aug 2023
1088 points (97.4% liked)

Lemmy.World Announcements

29034 readers
3 users here now

This Community is intended for posts about the Lemmy.world server by the admins.

Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world

For support with issues at Lemmy.world, go to the Lemmy.world Support community.

Support e-mail

Any support requests are best sent to info@lemmy.world e-mail.

Report contact

Donations ๐Ÿ’—

If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.

If you can, please use / switch to Ko-Fi, it has the lowest fees for us

Ko-Fi (Donate)

Bunq (Donate)

Open Collective backers and sponsors

Patreon

Join the team

founded 1 year ago
MODERATORS
1088
Recent Outages (lemmy.world)
submitted 1 year ago* (last edited 1 year ago) by lwadmin@lemmy.world to c/lemmyworld@lemmy.world
 

Hey everyone, so as I'm sure everyone is aware Lemmy.World has been experiencing several outages throughout the last few days.

We have been investigating the root cause of these outages but believe that they are related to our current hosting provider (Hetzner) blocking access from ClouldFlare as (we think) they believe that our CDN is a DDoS'er, and is causing these disconnects to our backend server, problematic for sure.

We've opened support tickets with our current provider and are awaiting a response. We have no issue with being as transparent as possible with downtime. Anyone that is curious, can feel free to check out https://status.lemmy.world and https://dash.lemmy.world for up to the minute outage information. We are also looking into other fediverse friendly methods of posting status and outage updates

In the meantime, we are evaluating alternative hosting options and solutions to provide a high level of reliability to you, our users. Really, we want to say thanks to everyone for soldiering through all our technical growing pains.

Cheers

  • LW Infra Team
you are viewing a single comment's thread
view the rest of the comments
[โ€“] Cthuwu@lemmy.world 266 points 1 year ago (1 children)

As always, the transparency is appreciated. Some growing pains are certainly to be expected