this post was submitted on 22 Nov 2024
294 points (99.0% liked)
Technology
59605 readers
3011 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I mean, maybe don't mention the PS5 during any of it, at the very least use a separate email than the one tied to your account. I totally get your concerns, I'd be pissed too. I think I'd try returning to the store multiple times (maybe getting lucky with a different person or even a different location)
It’s a corporate store with a unified return policy, which unfortunately lists acceptable reasons for return and a TV that works but has bad backlight bleed is not one of them. The lesson learned here is pay closer attention to the warranties and return policies when you buy things. Unfortunately I didn’t anticipate backlight bleed that bad even being a thing that could happen. There is often a small amount when buying LED TVs so I expected there to be some.
Unfortunately this strategy depends on you having access to a retailer with a better policy, many may not.