Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

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Demanding selfie to unsibscribe (lemm.ee)

submitted 1 year ago* (last edited 1 year ago) by rambos@lemm.ee to c/privacy@lemmy.ml

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Hello nice people,

I've been using NiceHash app for some time 5-6 years ago. (It was a simple app for mining cryptocurrency and you get paid in bitcoin on their wallet, then you could transfer bitcoin to another wallet.) It was working fine until they got hacked (or fooled us) and lost all crypto. Luckily I didn't loose much like some guys did. I decided not to use the service anymore and I'm still receiving stupid e-mail newsletters. I tried to unsubscribe and It asks me for login, I know password, but don't have 2fa anymore. Also I don't have backup 16 words.

Now support told me that this is the only way and I feel ridiculous about taking selfie just to unsubscribe. Am I protected against this somehow? I live in Europe and I think Nicehash is located in neighbourhood.

And of course I never wanted to subscribe...and I don't think I ever verified account with a document.

What are my options other than just filtering that shitty domain as spam?

edit: typo

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[–] eager_eagle@lemmy.world 66 points 1 year ago* (last edited 1 year ago) (3 children)

That looks like a proper request to disable 2FA. Their problem is requiring login to unsubscribe from newsletter emails, which is total BS.

If support won't take your email out of their list, just block the address / domain and move on, I guess.

I wouldn't give them any extra personal info after what happened.

[–] amju_wolf@pawb.social 23 points 1 year ago

Additionally use any report functionality at your disposal, which may cause some mail providers to block them or cause them to offer proper opt out in the future.

All marketing emails are supposed to have a simple opt out without needing anything other than your email address.

[–] Pseu@kbin.social 14 points 1 year ago* (last edited 1 year ago)

This is what I do when I can't unsubscribe in a minute. No reason to waste time on this, it is a solved problem.

[–] pianoplant@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (1 children)

It's probably not for marketing emails. They probably require login to disable account alerts. Imagine a threat actor gets access to your account, turns off transaction alerts so you aren't notified, then transfers out all your crypto.

I'm certain the marketing emails don't require login to unsubscribe.

[–] eager_eagle@lemmy.world 8 points 1 year ago

OP is receiving newsletters