this post was submitted on 08 Jan 2025
220 points (93.0% liked)
Videos
14455 readers
308 users here now
For sharing interesting videos from around the Web!
Rules
- Videos only
- Follow the global Mastodon.World rules and the Lemmy.World TOS while posting and commenting.
- Don't be a jerk
- No advertising
- No political videos, post those to !politicalvideos@lemmy.world instead.
- Avoid clickbait titles. (Tip: Use dearrow)
- Link directly to the video source and not for example an embedded video in an article or tracked sharing link.
- Duplicate posts may be removed
Note: bans may apply to both !videos@lemmy.world and !politicalvideos@lemmy.world
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Please stop bending over backwards for the corporations. The customer shouldn't have to control the taxi when they're calling for emergency support like this. Should he just crawl into the front seat and drive the thing for them as well?
He was on his way to a flight. Flights are expensive. Of course he wants reassurance that his costs will be covered if he misses it due to their failings. He has no idea for how long he's going to be continually going in circles and we don't know for how long he'd already been going in circles.
This is a customer in distress and you're shitting on them because they had a stressed tone towards the mega-corp representative? Shameful.
This take is so frustrating. It's either black or white. Can't give a small critique without being labeled as a corpo shill. There was equal criticism both ways. Was this the customers fault? No. But could it have been resolved easier/faster if he cooperated? Possibly. It's a valid criticism and it doesn't in any way mean that anyone is spreading their cheeks for corporations. Nobody was getting shat on.
Who's bending over backwards?
I agree. The car also shouldn't drive in circles around a parking lot, but here we are. In that situation, you do whatever works. If the fastest or easiest way to resolve the problem is to do something with the app on their phone, then so be it. It does no good to complain about what the solution should be when you're trying to resolve that. Save that for later once the problem has been resolved.
Yes, and again, that's something to address after you fix the problem. Stop interrupting the person who's trying to help you to ask about compensation for a flight you haven't yet missed (and probably won't miss) rather than just do what they say to resolve the problem.
But, it's going to be a lot longer if he keeps interrupting and bringing up the cost of his flight rather than just doing as the person trying to help him asks.
No, this is a guy trying to make a viral social media post, who obviously cares more about an exciting story than trying to fix the situation. If he cared about fixing it, when the agent asked him to bring up the waymo app on his phone he'd have done it. Instead, he needed to keep his phone in hand so he could keep recording for social media.
Waymo comes out of this looking incompetent, as they should. But, this guy didn't do anything to make the situation better.