this post was submitted on 21 Jan 2025
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Shitty sysadmin

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cross-posted from: https://lemmy.dbzer0.com/post/36011626

I can't blame the customer here. Ya, that's the USB in the Ethernet port.

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[โ€“] superkret@feddit.org 6 points 20 hours ago* (last edited 20 hours ago) (1 children)

Explanation: This HP printer does have a USB port.
It's deactivated in the firmware, and hidden underneath the label with the crossed-out USB symbol.

They want end consumers to only have the WiFi option with mandatory online registration and telemetry.
But enterprise customers need the USB port.

So HP makes the exact same printer for both, but deactivates and covers the USB port on models sold to consumers.
Because that's cheaper in production than making 2 separate models.

[โ€“] TurtleSoup@lemmy.zip 4 points 19 hours ago

Wonder if there's a way to flash the firmware or something to re-enable it. I still wouldn't use an HP printer but would be nice to find out.