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[REPOST] Woman says she started wearing ‘terrible wigs’ after work banned her pink hair
(www.thelondoneconomic.com)
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this post was submitted on 04 Sep 2023
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Malicious Compliance
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I hope her creative resistance doesn't get incorporated as part of the brand of her workplace.
EDIT: To the downvoters:
Brands have begun to incorporate some imperfections into their marketing. For example the Deutsche Bahn, our german railway company, are sometimes making jokes about how their trains are notoriously late. Are they making their service better? No. Or not noticeably so far. I think McDonalds have also made jokes about their broken soft ice machines and they did not do anything to make them more reliable. According to iFixit, they and the company making the machines have actively fought against a small company that wanted to make a tool to making fixing these machines easier.
So that's why i hope that our wig-wearing heroine doesn't just get incorporated into the marketing instead of being allowed to show her pink hair.
Yeah, the marketing version of "inclusiveness":
"We are a great, hip and youthfull place to work: just look at *picture of male model with a hipster beard* Joe from Accounting"
(Reminds me of how since about first Tech boom, Tech companies would show to the Press and prospective candidates all the amazing facilities they have for employees to relax - fuzzball tables, relax-spaces with beanbag chairs, even indoor slides - but if you're on the inside you quickly find out you're expected to work 12h/day on a never ending sequence of death marches and you'll never actually have time to use those "relax facilities")
This kind of thing is the result of about the same process as their businesswise evaluation of complying with regulations: they usually conclude that the profit maximizing option is to provide the appearence of complying whilst internally and through less explicit methods (usually all in choices that aren't explicitly justified) acting in a completelly different way.
If there is one thing companies have learned in the last 4 decades is that image managements is way cheaper (read: "profit enhancing") than actually doing the right things and delivers pretty much the same results if in influencing those external to the company.
One can trust a corporation about as much as one can trust a known sociopath.
One a sidenote, I never got the point of e.g. xbox rooms and ping pong tables in offices. Why the hell would I want to relax in a place of work? I want to do my work, then go home (to relax). Playing 30 min video games in the afternoon would mean that happens 30 mins later.
Literally me.
Except for the accounting job... and being a model.
McDonalds does it on purpose to give work to the "technicians" that service the machines. They're bogus simple issues like overfilling that lock the machine down until they use their service tool to clear it. Great doc by Johnny Harris if you have 30min to kill