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Several Redditors experiencing issues with email verification on signup. Best solutions? (sh.itjust.works)

submitted 1 day ago by threelonmusketeers@sh.itjust.works to c/fedibridge@lemmy.dbzer0.com

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I've noticed several Redditors over in r/Lemmy and r/LemmyMigration who are experiencing issues with email verification on signup.

Examples:

I see several people in helping out as best they can in the comments, but I think it would probably be better if the relevant instance admins could reach out directly.

What is the best way to do this?

In order to maximize the number of users who join Lemmy, I think it is important that we streamline the sign-up process as much as possible. It would be unfortunate to miss out on potential users due to email issues.

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[–] Draconic_NEO@lemmy.dbzer0.com 2 points 8 hours ago (1 children)

It’s a shame that there is so much potential friction on sign-up, but at the same time, I don’t see us reducing the friction on lemm.ee any time soon, because this is the lesser evil compared to bot sign-ups etc that we have seen in the past.

Is there any reason why an automoderation system isn't used to weed out malicious actors, i.e. downvote trolls, spammers, people posting suspicious links. sh.itjust.works already does something like this on their server to deal with trolls, bots, and spammers. They can probably explain it better if you're interested.

CC: @imaqtpie@sh.itjust.works @kersploosh@sh.itjust.works @InEnduringGrowStrong@sh.itjust.works @TheDude@sh.itjust.works

[–] sunaurus@lemm.ee 5 points 8 hours ago

We have automated a lot of this stuff on lemm.ee as well