this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 15 hours ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] Zak@lemmy.world 23 points 12 hours ago (1 children)

The AI thing I'd really like is an on-device classifier that decides with reasonably high reliability whether I would want my phone to interrupt me with a given notification or not. I already don't allow useless notifications, but a message from a friend might be a question about something urgent, or a cat picture.

What I don't want is:

  • Ways to make fake photographs
  • Summaries of messages I could just skim the old fashioned way
  • Easier access to LLM chatbots

It seems like those are the main AI features bundled on phones now, and I have no use for any of them.

[–] drthunder@midwest.social 7 points 9 hours ago* (last edited 9 hours ago) (1 children)

That's useful AI that doesn't take billions of dollars to train, though. (it's also a great idea and I'd be down for it)

[–] dustyData@lemmy.world 9 points 8 hours ago

You mean paying money to people to actually program. In fair exchange for their labor and expertise, instead of stealing it from the internet? What are you, a socialist?

/s