this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 15 hours ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] drmoose@lemmy.world 8 points 5 hours ago* (last edited 5 hours ago) (1 children)

Tbf most people have no clue how to use it nor even understand what "AI" even is.

I just taught my mom how to use circle to search and it's a real game changer for her. She can quickly lookup on-screen items (like plants shes reading about) from an image and the on-screen translation is incredible.

Also circle to search gets around link and text copy blocking giving you back the same freedoms you had on a PC.

Personally I'd never go back to a phone without circle to search - its so under-rated and a giant shift in smartphone capabilities.

Its very likely that we'll have full live screen reading assistants in the near future which can perform circle to search like functions and even visual modifications live. It's easy to dismiss this as a gimmick but there's a lot of incredible potential here especially for casual and older users.

[–] Hoimo@ani.social 2 points 1 hour ago

Google Lens already did that though, all you need is decent OCR and an image classification model (which is a precursor to the current "AI" hype, but actually useful).