this post was submitted on 04 Sep 2023
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Pentagon has the worst IT helpdesk in the US government (www.theregister.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

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[–] linearchaos@lemmy.world 14 points 1 year ago (2 children)

I did IT support for DOD as a contractor years ago. I wasn't at the Pentagon, but from where I was, It's primarily a funding problem, with a bit of corruption sitting in the purchasing side.

I can fix a lot of s*** on the cheap, but when they continually buy hardware below minimum spec for software there's only so much you can do.

[–] Sanctus@lemmy.world 9 points 1 year ago* (last edited 1 year ago)

Wait so its just like my job now? Buying refurbished shit that was just okay five years ago and wondering why the infrastructure has weird quirks all the time? Maybe my sanity is a little too whittled for that.

[–] tabularasa@lemmy.world 5 points 1 year ago

Nice to see we are spending our $766 billion on the right things. 😒