this post was submitted on 13 Apr 2025
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Last month I had an unusual charge on my credit card, saying "audible". I don't have an audible account, neither does my wife (she used to have one but even then it was charged through Google play, not directly to the card). I checked all of our emails and even checked both our Amazon accounts (don't remember why exactly I got clued to checking Amazon), but nothing there matched with anything we had purchased. So I notified my bank, replaced my card an all that.
One week goes by and suddenly my wife's Amazon account is nuked. Most of the books she bought for her kindle, lost. Her outstanding purchases, no info on them anymore. She can't copy the books that are still on the kindle anymore either. Her author profile was also gone, along with any small profit she made from the couple people who bought her stories.
We tried to contact Amazon to figure out what happened, but got no response. Then we used a local website that is used to complain about services and wrote there everything that happened. Amazon replied saying that her old account had been disabled and then she tried to log in with the same email again and that created a new account which caused the old one to be deleted forever so now they had no info on why her account had been disabled (which is complete bullshit). Amazon also notified the website that the issue had been resolved by that response, preventing us from sending any additional message.
Aaaaaaand this is why I pirate
Same!
Always go to the company before going to your bank. They often have policies where they’ll suspend your account if you do chargebacks before going through them.
I would, if I had any way to know what company it came from.
Audible is an Amazon company. Even if it’s sus and doesn’t look like it’s actually from Amazon, you should still contact them so they can investigate on their end. Because if you do chargebacks and it WAS them, they lose money and might suspend your account as a result.
audible is owned by amazon...
He was saying it's a suspicious charge and he doesn't have any accounts with them
So assuming it is Amazon doesn't seem right
But you should still contact Amazon support so they can investigate on their end. They then might give you the green light to contact your bank for resolution if they don’t see anything on their end.
I saw no reason to go through the trouble of doing that since those big companies make it so hard to reach out to them and there was no link between the charge and us.
I understand that, but I just explained to you why you should in the future.