this post was submitted on 09 Sep 2023
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I lost four sets of Joycon to drift. I even sent two in to be "repaired". Talking to support was worthless - I'm convinced that the people I spoke to had never seen or used a Switch before. I don't think they did anything other than calibrate them and send them back. I ended up buying a 20 pair of knockoff Joycon that have worked perfectly ever since.
Why, though? Let them fix it, if they're selling broken. Especially here in Europe they have to fix it within a mandatory 2-year warranty.
It's 3 year in Spain, since Jan 2022 (just adding info).
A bunch of controllers have extremely obnoxious security bits required. I had to get two separate bit sets to open a bunch of controllers.