this post was submitted on 11 Sep 2023
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cross-posted from: https://kbin.social/m/technology@lemmy.world/t/445850

Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

Like I said before, I will never stop making fun of the Juicero of Android phones.

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[โ€“] Hazdaz@lemmy.world 33 points 1 year ago (21 children)

Why the hell would anyone buy these devices when the support is so short? And I'm not even specifically talking about this foldable, rather all these devices from Google and MS? You're basically paying good money for e-waste.

Their slogan should be "here, you throw it away for us".

I really hate Apple for other things, but they rarely pull this kind of crap when it comes to support.

I still have my Sega Genesis that I bought on launch day and up until a year ago,it still worked. Thatsa 30+ year old device. Somewhere in my parents basement is an ancient fake Walkman. It might not work as it,but but if you changed some o-rings, chances are it would work. That's gotta be well over 35 years old. I still have G1 Transformers when they were first released. These are all items that (for the most part), still work. And yet today, people can't even get more than 3 years on most devices. Not because the device is broken. Rather because the device is made to have a very short lifespan on purpose. This shit makes me so damn mad.

I know Europe has flirted with the idea of life cycle product management (can't quite remember the full name). Basically manufacturers are required to take back their products at the end of their life and dispose of them properly. These kinds of programs encourage manufacturers to make their products easier to tear down, and thus also easier to repair, but also to minimize the amount of non recyclable materials. When you put the responsibility on manufacturers to take care of these things, it is in their best interests to keep their products from turning into useless e-waste. It definitely wouldn't solve all the problems of products having super short lives, but it could help because if something is easier to tear down, then it might be easier to maintain ans possibly upgrade.

[โ€“] LizzidNiggle@lemmy.world 4 points 1 year ago

That's before the companies realised that this is not where the money is unfortunately. Reminds me of the infinite light bulb story

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