this post was submitted on 13 Sep 2023
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It seems reactionary, they probably waited to see what the biggest fuss would be, then responded by saying that's now a priority. And if someone actually suggested them posting publicly about those issues before it was a snafu I'm sure any PR department would look at you like you had two heads and say "what are you, a fucking idiot? Don't admit defeat publicly before the consumer base brings it up first"