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We set up a bridge between the Lemmy.world General Matrix room and the Public-1 channel on the Lemmy World discord server yesterday. It's not perfect as emoji reactions aren't visible and some minor things like how it handles edited messages but other than that it seems to be working well.
Now people on both chat clients can interact with eachother!
We are not a bastion of Open Source software. We use it yes, support it yes. There are plenty of things we use FOSS for but we have zero obligations to lock us down to only use FOSS. We use what is convenient and try to listen to the needs of our users.
There is lemmy.world, there is mastodon.world, there is a matrix space and synapse server. Then there is calckey.world a firefish server and I probably forget a few other things that are hosted by @ruud@lemmy.world.
And then yes, there is a discord server.
I think @ruud@lemmy.world and our infra team do PLENTY for the foss community by hosting all of these services, making them available and filing bug reports. They are even in touch with a lot of developers on different foss projects.
Don't forget your manpower is limited. No one is a lemmy.world employee and people need sleep. That leaves 8 hours in a day for literally everything else a person needs/wants to do. Having one service that just works is a load off an all volunteer team's back.
We have people working for Lemmy World around the clock. Most of those services do not require a lot of maintenance once they are set up and configured. Lemmy itself is the biggest PITA but that's why we have a big team. So besides that we try to listen to the community and what they want and if it's possible we will do our best to make it happen. And as I said in my other reply, we will choose what is convenient over what is FOSS.