this post was submitted on 07 Jul 2023
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You Should Know

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Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

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[–] deweydecibel@lemmy.world 326 points 1 year ago* (last edited 1 year ago) (8 children)

Some of these are good, some are just needlessly assertive nonsense. Especially the two where it's actively refusing to acknowledge fault or apologize for it, which is standard PR crap. Refusing to apologize and instead saying "thanks for your patience" is what I expect to hear from my ISP when they miss their scheduled install, not from a coworker.

There's nothing wrong with being a normal human being that is capable of admitting their own shortcomings. If never saying sorry means "being a boss" then that explains why there's so many sociopaths as CEOs.

"Hope that make sense?" Vs "Let me know if you have any questions."

The latter is saying "here's the explanation, figure it out, bother me again if you can't". The fromer, while poorly worded, is being helpful, actively attempting to make sure the person understands before leaving them to it. It's both a kindness and doing your due diligence.

[–] almar_quigley@lemmy.world 76 points 1 year ago (4 children)

I’m so happy to see a sane comment at the top here. So many of these are just stupid and border on alpha male don’t take not shit or admit fault crap.

[–] mars@lemmy.blahaj.zone 22 points 1 year ago (2 children)

I think it goes the other way too. For people that tend to apologize too much, even when it’s not their fault, mixing in a “thanks for your patience” is a good way to balance it out a bit.

[–] theneverfox@pawb.social 17 points 1 year ago (1 children)

I'm torn. I feel like admitting guilt and owning up to your failures is a virtue, but I'm not sure the rest of the world agrees with me

Neurotypical enough to read body language, neurodivergent enough to never understand why

[–] almar_quigley@lemmy.world 4 points 1 year ago

I’m with you. Just being honest about a failure is fine. Doesn’t have to be a dramatic apology, just an acknowledgment with a bit of regret perhaps.

[–] almar_quigley@lemmy.world 5 points 1 year ago

That makes sense. I think that’s a different issue than I was thinking. Ultimately if it’s a sincere comment I think that’s the most important thing.

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