this post was submitted on 09 Oct 2023
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Well yes, but they wonder that when the manager isn't taking responsibility and ensuing mistakes don't happen. A good manager is worth their weight in gold, but thanks to the Peter Principle most of them just end up there without being qualified or even wanting to do it!
The problem is often checks and balances. A bad manager often (but not always) has a more secure job than a good employee.
I have this opinion as a manager. If I have to terminate an employee, it's my fault. It's not a hard and fast rule and there are times where terminations happened because of unpredictable reasons... but it's my job to find the candidate. It's my job to match their skills to the job. It's my job to give them a process wherein they can thrive. It's my job to remediate non-issues before they become issues. There's very few things that aren't my job that could lead to a person being fired.
I rate my team's success higher than any other metric, even technical goals and milestones. I want to say it's because I care about them (and I do!), but that's not the reason. It's my JOB to make them succeed. It's my JOB for them to stay happy, for them to get recognition so they don't feel marginalized. Bad managers aren't bad because they put the company over the team. They're bad because they put themselves over the team (and by extension, the company).
I wish my last manager realised that. As well as being a people manager they were also a team lead and a sort of project manager. Guess which of the three roles they cared least about?
I know a lot of people who are great strategists or great team leads but who cannot actually focus on the needs of the team. I've seen so many situations where a little intra-team conflict turned into six figures of lost revenue and jobs lost because the manager couldn't bring himself to get involved before money was being lost. You can't NOT fire someone who crosses too many lines, but you can absolutely be at fault for them crossing those lines when they gave months' notice and you could've talked situations down or improved policies.
I was lucky. My first managing role was under someone whose philosophy was "the manager's job is to focus on their team. If you can get 33% more productivity out of each team member, you do more good for the company than you could ever do by "just being better" or "just designing better" than them. And I thought 33% was crazy, until I actually started learning you can. By