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‘It’s the same daily misery’: Germany’s terrible trains are no joke for a nation built on efficiency
(www.theguardian.com)
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As a general tip: you usually have to apply for assistance beforehand. Doesn't mean it isn't shitty though, and if your train is delayed then and you miss a connection...
yah that is what we ended up having to do for my family. i think the bigger issue was the surrounding buildings and some of the stations not having adequate assistance. they nearly dumped my father into the water in Amsterdam.
i live in DC and commuted every day on the MARC for years and never saw anything so disasterous. the ACA is a force to be reckoned with.