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Domino's Pizza is leaving a vacuum in Anon's heart (feddit.de)

submitted 1 year ago by Brand@feddit.de to c/greentext@lemmy.ml

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[–] Barbarian@sh.itjust.works 23 points 1 year ago (1 children)

Having experienced the pain and suffering of working tech support early in my career, whenever I open a ticket anywhere I'm careful to be as clear, precise and polite as I can.

A close second to the insane profanity-filled tickets were the "THING BROKE. PLZ FIX THING" tickets with absolutely no clues as to what's happening.

[–] echodot@feddit.uk 8 points 1 year ago

I like it when they decide that something is broken when it isn't because they've just done something wrong.

An example I've actually had: The keyboard's broken = I've changed the text colour in outlook to white, and completely failed to acknowledge that the keyboard magically works in every other application.