464
Why is this OK? (lemmy.world)

Bit of a rant here, but I am currently subscribed to a game development related Patreon because I wanted to follow the development of a project that was interesting to me. The reason I covered the name is that the developer is doing a fantastic job with the project, posting regularly and providing interesting and informative posts, but the main advantage of Patreon is simply that he also provides builds which I was interested in checking out.

Patreon rebilled at the beginning of the month and I thought "Fine I guess, but I don't really want to pay $6 a month to get test builds of this game" and tried to cancel, assuming it would simply not rebill next month, but instead of cancelling rebilling, Patreon says I will immediately lose access to everything I can currently see on Patreon and new posts for this month, even though it billed me for this month literally three days ago.

There is no technical reason they can't just cancel rebilling and allow me to access this subscription until the end of the month, but they are clearly hoping I'll be scared to lose access to what I've paid for and will forget about cancelling later in the month, which would be the better time to do it, since I would benefit from access to more posts and development builds. There are a few other subscriptions I've used in the past that remove access to everything the instant you cancel, but even Amazon lets me continue free trials of Prime until the end of the trial period when I cancel it.

There are presumably no laws against this, or it was mentioned in some legal bullshit I ignored when signing up, but I do think that there should be a law that forces providers of subscription services to allow users to access their subscription for the entire period for which they have paid, regardless of whether they cancel their subscription if no refund is due.

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[-] SendMePhotos@lemmy.world 6 points 8 months ago

Both Walmart and McDonald's tech teams have told me to file charge backs on double charges..

[-] Chozo@kbin.social 5 points 8 months ago

Right, because a double charge is considered unauthorized. That's not OP's situation.

[-] SendMePhotos@lemmy.world 2 points 8 months ago

Fair enough. I don't know enough to understand all the details of what is or isn't. From an inexperienced view, charge back is the way and not the way.

this post was submitted on 04 Nov 2023
464 points (97.3% liked)

Fuck Subscriptions

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Some other groovy communities for those who wish to own their products, their data and their life:

Right to Repair/Ownership

Hedges Development

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Nitter

Teddit

 

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