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Why your favourite brand may be taking a social media break (www.bbc.com)

submitted 1 year ago by wave_walnut@kbin.social to c/tech@kbin.social

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As new social media apps including Threads pop up, some companies are choosing to eschew the platforms. What’s going on?

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[–] wave_walnut@kbin.social 4 points 1 year ago (1 children)

Yes I want company to communicate with customers so customers might be good supporters of the company.

[–] thingsiplay@kbin.social 5 points 1 year ago

@wave_walnut I don't think social media platform is a good place to support customers. That's exactly a thing I don't want there to be. Use a place that is better suited for the task, such as forums. Maybe that's just me.