this post was submitted on 26 Nov 2023
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Oh yeah the keyboards are almost always rough. Sometimes if the laptop is old enough you can simply undo a couple screws and the keyboard will pop right out. Nowadays they are all riveted in so you have to buy the whole lower assembly and gut the machine and transplant it to the new assembly.
It always hurts to tell customers that fixing a single broken key is like 200-300$ (often on cheap laptops).