this post was submitted on 29 Nov 2023
117 points (96.1% liked)
Asklemmy
43895 readers
1067 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
The autodialer "knows" that the overwhelming majority of people will not answer. It is trying to keep all the human attendants as busy as possible. If it sees that two attendants are available to answer calls, it doesn't place two calls; it places 20, or maybe 200 calls simultaneously, and transfers the first two answered calls to the humans. After that, it doesn't have another human available to receive a call, so it just hangs up on any of the other 18 or 198 people who also answered.
It is better for the scammers to hang up on a dozen people than to have one of their workers unengaged.