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Stuck loading when logging in on safari mobile? (sh.itjust.works)

submitted 1 year ago by antila91@sh.itjust.works to c/main@sh.itjust.works

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I have been accessing the instance using Firefox and it’s been working great but I wanted to try to log in with safari because that’s the only mobile browser where I can add a website to my Home Screen.

I enter my login information and hit login and then I get the spinning circle that spins indefinitely.

Has anyone else had this problem?

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[–] slashzero@hakbox.social 2 points 1 year ago (2 children)

Try going through the password reset flow. Make sure your new password does not contain any dashes and is not too long.

Usually solves login problems for me.

[–] antila91@sh.itjust.works 1 points 1 year ago (2 children)

The “forgot password” button doesn’t do anything when I click it in safari. Should I try initiating from fire fox?

I almost don’t want to even mess with it. God forbid I get locked out. I just spent so much time subscribing to the communities I like lol

[–] Briskfall@sh.itjust.works 1 points 1 year ago

I'm also facing the same issue and was using Samsung Internet Browser on Android (just made a whole ass thread about it until I found this discussion). I suspect that it is a server side issue.

[–] slashzero@hakbox.social 1 points 1 year ago* (last edited 1 year ago) (1 children)

You have to put your email address you used when you signed up, not your user name, into the login field, otherwise the forgot password link does nothing.

[–] antila91@sh.itjust.works 1 points 1 year ago (1 children)

Just tried and it didn’t work. I tried with my email and my username and got nothing

[–] slashzero@hakbox.social 1 points 1 year ago

Did you see a green box on the bottom left at all showing the message “password reset mail sent”?

Which instance are you trying to log into?