this post was submitted on 07 Dec 2023
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Isn't it comical? Manufacturer of the most hated printers by wide margin spends money to persuade people printers are not as bad and everyone is collectively wrong about that, instead of spending money on improving the user experience. Typical.
I was asked to set up an HP printer earlier this week. It was connected by a USB cable. It stopped printing after a few pages.
HP wants the end user to download their app to use the printer. The printer also has to be set up using an Ethernet or Wi-Fi connection. I'd already tried to connect it to Wi-Fi using the button on the printer, but it just said "Er" & blinked some other lights. The HP website specifically says that the printer cannot be used with just a USB cable.
I was confident I could have got it to connect to Wi-Fi and downloaded the app, but it was too much of a problem just to be able to print.
I had a Brother printer moved into its place. There haven't been any other printing issues.
If you can make idiots buy your stupid product, you have a lot of customers, you can make a lot of money from.