this post was submitted on 08 Dec 2023
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HP misreads room, awkwardly brags about its “less hated” printers | Opinion: HP's printer business practices have infuriated users for years.::Opinion: HP's printer business practices have infuriated users for years.

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[–] autotldr@lemmings.world 11 points 11 months ago (1 children)

This is the best summary I could come up with:


Three short HP video ad campaigns detailed by Marketing Communication News include one with a customer supremely frustrated with his printer's low ink warning.

Despite this, HP has continued to roll out sudden disruptive firmware updates to add dynamic security to additional printer models.

That happened earlier this year, when users reported that their previously functioning third-party ink wouldn't work in their HP printer anymore.

HP didn't explain why dynamic security was suddenly necessary, nor did it warn users relying on their printers for work and other critical matters.

CFO Marie Myers highlighted the business value of constraining customer choice at the UBS Global Technology conference for investors this week.

The executive added that HP's "really proud" about raising "the range on our print margins" through "bold moves and shifting models."


The original article contains 646 words, the summary contains 131 words. Saved 80%. I'm a bot and I'm open source!

[–] skeezix@lemmy.world 1 points 11 months ago

I dont even bother reading these HP articles anymore because if you’re still using or buying an HP printer these days you deserve whatever you get.