this post was submitted on 14 Dec 2023
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Adobe faces big fines from FTC over difficult subscription cancellation (appleinsider.com)
submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world
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Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

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[–] Pandemanium@lemm.ee 5 points 11 months ago

I started a free trial of Adobe stock. I forgot to cancel after the first month. They charged me $30 for the next month, ok, that's on me. But when I tried to cancel during that second month, they said I had signed a contract to pay them for a year (I didn't, all I did was sign up for the free trial) and I now owe them $165 to cancel the subscription. So in essence they were going to charge me $195 for one month of Adobe stock. That's insane.