this post was submitted on 19 Jul 2023
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fta:
Building something that completely relies on something that you have zero control over, and needs that something to stay good or improve, has always been a shaky proposition at best.
I really don't understand how this is not obvious to everyone. Yet folks keep doing it, make themselves utterly reliant on whatever, and then act surprised when it inevitably goes to shit.
By this logic, no businesses should rely on the internet, roads, electricity, running water, GPS, or phones. It is short sighted building stuff on top of brand new untested tech, but everything was untested at one point. No one wants to get left behind in case it turns out to be the next internet where early adoption was crucial for your entire business to survive. It shouldn't be necessary for like, Costco to have to spin up their own LLM and become an AI company just to try out a better virtual support chat system, you know? But ya, they should be more diligent and get an SLA in place before widespread adoption of new tech for sure.
Where's any logic here? You're directly comparing untested technology to reliable public utilities.
They're reliable because they're public lol