this post was submitted on 27 Dec 2023
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[–] dhorse@lemmy.world 18 points 10 months ago (2 children)

Trying to find anything related to fixing a computer issue based on an error message is nearly impossible without massaging the query by adding a domain name in the query like spiceworks.com, reddit.com, or microsoft.com (though the initial reply from the Microsoft person is always a the same install updates, sfc /scannow, etc) . There are so many worthless sites that all have the same or very similar content that are followed up with a sales pitch for registry cleaners and other worthless software to automatically fix your problem.

[–] woodenskewer@lemmy.world 11 points 10 months ago (1 children)

I never once saw a thread on Microsoft forums marked answered by an official Microsoft account. It is always an angry user with some obscure fix in regedit. Most of the time the solutions Microsoft offers don't even seem relevant to the question being asked. I don't know why they bother.

It's a low key fun time for me trying to fix a problem via Microsoft forums because I get excited in reading people's responses to their generic solutions.

[–] InFerNo@lemmy.ml 3 points 10 months ago

It's not Microsoft, but people who want to be Microsoft MVP. By answering questions they fulfill one of the requirements to be able to become an MVP. They just answer generic shit that never helps but they don't give a shit. I don't think they even read the issue in depth. They slap that nonsense on a lot of posts and would you look at that, such a helpful person trying to solve all these issues. Item off the MVP checklist checked.

[–] MashedTech@lemmy.world 4 points 10 months ago (1 children)

With these issues I'm having luck with duckduckgo.

[–] variants@possumpat.io 3 points 10 months ago

I've had trouble with their search tools a few times like adding the negative in front of a word to make results not have that word but ddg and google ignoring that and still showing the same results. It wasn't working for a while but the last time I tried it it was working so I hope it stays that way. I still use ddg as my main though